Privacy Policy
Effective Date
April 2, 2026
1. ABOUT
This Privacy Policy describes how we collect, use, store, disclose and protect your personal information when you visit and use our website www.samkingpump.com, place orders, send inquiries, contact customer service and use all related services. By accessing and using this website, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy.
Website Owner: Samking Co.,Ltd.
Registered Address: No. 368 Yusheng Rd, Jiulong Town, Hailing district, Taizhou city, Jiangsu Province, China
Contact Email: may@samkingpump.com
Business Scope: International trade, product sales, wholesale and customized business services.
2. INFORMATION WE COLLECT
2.1 Information You Voluntarily Provide
We collect personal data that you actively submit when you contact us, register an account, send inquiries or complete purchases, including but not limited to:
Full name, company name, job title
Email address, phone number, WhatsApp / contact information
Shipping address, billing address and related delivery information
Order details, inquiry content, product customization requirements, drawings or business documents you send to us
Payment related information (we will not store your complete credit card information, bank account password or sensitive payment credentials)
2.2 Automatically Collected Data
When you browse our website, we automatically collect non-sensitive access data through server logs, cookies and analysis tools:
IP address, country/region access location
Device type, browser version, operating system
Access time, page browsing records, click behavior and traffic source
Cookies, web beacons, Google Analytics and Facebook Pixel tracking data for website analysis and advertising optimization
3. HOW WE USE YOUR INFORMATION
We only use your collected data for legitimate business purposes, including:
Process orders, arrange production, logistics delivery and after-sales support
Reply to your inquiries, technical support and business communication
Send order updates, logistics notifications and important service reminders
Optimize website functions, improve product display and user experience
Prevent fraud, protect website security and maintain transaction safety
Comply with local laws, tax regulations, customs declaration and compliance requirements
Send marketing emails about new products, promotions and industry information (you can unsubscribe at any time)
5. INFORMATION SHARING WITH THIRD PARTIES
We will never sell your personal information to irrelevant third parties for commercial purposes. We only share your data in the following legal situations:
Authorized logistics providers, freight forwarders and shipping companies (only necessary delivery information)
Formal payment processors such as PayPal, Stripe and other secure payment channels
Google, Facebook and other official data analysis and advertising platforms (anonymous statistical data only)
Legal institutions, tax authorities or regulatory authorities when required by local laws and regulations
Professional service providers such as legal consultants and accounting agencies with confidentiality agreements
All third parties must protect your personal data in accordance with relevant privacy laws.
6. YOUR PRIVACY RIGHTS (GDPR & CCPA)
If you are located in the European Union, California USA or other regions with privacy protection laws, you have the following rights:
The right to access: request to check what personal data we store about you
The right to correction: modify or update your personal information
The right to deletion (right to be forgotten): request us to delete your personal data within a reasonable scope
The right to data portability: apply to export your order and personal record data
The right to opt out: unsubscribe marketing emails and refuse advertising tracking
You can submit your privacy request by sending an email to our designated privacy contact mailbox. We will reply and process it within the legal time limit.
7. DATA SECURITY & STORAGE
We adopt SSL encryption, background access permission control, regular security maintenance and other technical measures to protect your personal information from leakage, tampering and illegal access.
We store your business and order data in compliance with tax laws and transaction retention regulations. After the legal retention period expires, we will anonymize or permanently delete the data. Please note that no internet data transmission can guarantee absolute security.
8. CROSS-BORDER DATA TRANSMISSION
Your personal data may be transmitted and stored on overseas servers due to website operation, cloud service and international business needs. We will ensure that all cross-border data transmission complies with GDPR and other local privacy laws, and protect your data security.
9. MINORS PROTECTION
Our website is oriented to adult corporate customers and commercial buyers. We do not intentionally collect personal information from children under 18 years old. If we accidentally obtain minor information, we will delete it immediately after discovery.
10. POLICY UPDATES
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law.
11. CONTACT US FOR PRIVACY
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:
Samking Co.,Ltd.
No. 368 Yusheng Rd, Jiulong Town,
Hailing District, Taizhou City,
Jiangsu Province, China
Email: may@samkingpump.com
